Answers on your website, in Telegram and Viber within seconds, knows your catalog and documents, shows products as cards, captures leads and hands complex cases to a human. Set up in 15 minutes, no developer needed.
Yes, two reinforced options, both in stock, delivery tomorrow:
No code, no integrators. Early beta customers get personal help.
The wizard asks a few questions and assembles the agent itself: tone, rules, what it may promise and what it may not.
A website link, a product feed or documents. The agent answers with facts from your sources instead of making things up.
One line of code puts the chat on your site. A bot token and the same agent answers in Telegram and Viber. Hard questions go to your staff.
From the first question to an order, a booking or a lead, with no customer lost.
Photo, price, availability and an order button right in the chat, on the website and in messengers. Customers do not have to search.
Website, product feed, price lists, manuals. Searches by SKU, name and meaning; refreshes on schedule.
No exact match? It suggests similar items, clarifies the task or calls a manager. The customer never leaves empty-handed.
Collects contacts and leads into the cabinet and CRM. A complaint or a hard question: it hands the dialogue to your staff, who reply to the customer right from Telegram.
No prices or promises that are not in your data. Account isolation, spend limits and a kill switch at the platform level.
Conversation history across all channels, leads, outbound campaigns to customers, answer analytics and the cost of each dialogue.
One line of code turns the regular search box into smart product discovery. Typos, synonyms, another language, "something for…" — the agent searches your catalog by meaning and suggests what fits.
This is a demo on a sample tools catalog. On your site the search runs on your catalog.
<script src="https://aivia.com.ua/search/search.js" data-channel-id="…" async></script>
The script finds the search field itself and shows results under it. Your native search keeps working.
"2-ton jack under 1500 UAH" — the model gets the type, the spec and the budget, drops the noise and orders the list.
Search results in a fraction of a second, model refinement in the background. Repeated queries come from cache for free.
The "searched but not found" log in the cabinet is a direct list of what to add to the catalog.
Pick a template and the wizard adapts it to your wording.
Product selection, availability, specs, order placement.
Menu, order taking, courier status and repeat orders, right in the messenger.
Visit confirmation, rescheduling, appointment reminders.
Shipment statuses, delivery dates and redirects in the dialogue.
First line: frequent questions itself, complex ones to people.
A non-standard process: the agent speaks in your words.
Reviews arrive in dozens of languages. The agent writes a ready developer reply in the language of the review, within the store limit, with your support contact and signature. Your system gets the text via API and publishes it.
Die App stürzt beim Öffnen der Kamera ab. Sonst ganz ok, aber so kann ich sie nicht benutzen.
Danke für Ihr Feedback! Der Kamera-Absturz ist in Version 4.2 behoben – bitte aktualisieren Sie die App. Falls das Problem bleibt, schreiben Sie uns an support@myapp.com, wir helfen sofort. – Team MyApp
231 / 350 charactersGerman, Polish, Spanish — the reply comes in the same language; the brand signature is never translated.
350 characters for Google Play, 5970 for the App Store. Nothing longer goes out: trimmed at a sentence boundary.
Subscription, refunds, known issues, where to find a feature — the agent answers with what you set and never over-promises.
The agent collects the contact and the request, the platform delivers the card to your CRM or your managers. One data format for every system.
A task per lead, a comment on every update.
A lead with fields and a link to the dialog.
A request with the contact and the channel.
Signed JSON (HMAC) to any system, retries on failures.
Handoff to a human: a card in the group, a reply to the customer right from Telegram.
Read and update lead statuses from your own system.
We built the platform so you can trust it with your customers.
Every data query is bound to your account at the database level.
Your LLM key and bot tokens are stored encrypted and never leave the server.
Prices, availability and promises are checked by code before reaching the customer.
Daily and monthly limits, a kill switch and the cost of each dialogue.
An email and 15 minutes. The wizard builds the agent from your answers, then you add a website or feed and paste the widget code into your site.
Website chat, Telegram, a Viber bot and an SMS bridge: one SMS with a link to your bot. One agent, every channel, all dialogues in one cabinet.
The first dialogues run on our key. Then you connect your own Gemini, Claude or GPT key and pay the provider directly, no markup.
The "Start" plan is free: 1 site, up to 1000 documents, widget, Telegram and Viber. "Business" and "Pro" raise the limits and remove the signature; enabled by request from the cabinet.
Only from your sources: the website, product feed, documents and the rules you set. It does not invent answers without data.
The agent hands the dialogue to a colleague in a Telegram group or saves a lead with contact details. The customer is never left without an answer.
It is a smart search over your catalog on top of the existing search field. Paste one line of code — the script finds the field and shows matching products under it. Your site and native search stay as they are.
Yes. The "Review replies" template writes a reply in the language of the review within the Google Play or App Store limit. The text is returned via API and published by your integration: the platform has no access to store consoles.
Start for free on "Start". Paid plans are enabled by request from the cabinet: invoice and activation within a business day.
For the first agent and a test with real customers
For a store or service with a full catalog
For several sites and a brand without a third-party signature
Prices are indicative for the sales start and are confirmed with the invoice. Online payment comes later.
We review applications within a day and help launch your first agent.